Teacher Lynne Fox received a prestigious Pearson national headteacher of the year award last summer. stream

“I’ve never felt so powerless as I do now.”. For example:eval(ez_write_tag([[300,250],'theukrules_co_uk-medrectangle-4','ezslot_2',138,'0','0'])); Suppose you find fault with an Ofsted inspection report, their service, or one of their staff members. endobj “It was the only time in my professional career as a leader that I’ve ever felt that bad. But I feel it is unfair the report didn’t recognise the narrowing of that gap, and the work that has had to happen, for that to take place.”. It just doesn’t correlate.

This is exactly what happened in the case of Bramhall high. Steps Before Making a Complaint.

Judges praised her as a “tour de force” who had transformed her comprehensive, Bramhall high school, overcoming significant challenges such as funding cuts and staff redundancies to secure “the very best educational experience for students”.

Complaining to Ofsted.
Contact Ofsted directly to raise a complaint or discuss a concern - you can ask to remain anonymous when you contact them. the behaviour or conduct of an Ofsted inspector). The outcome of a reported inspection (including the report). Parents cannot file a direct complaint to Ofsted!

“I have no faith left in the system,” says Fox.

In September, the watchdog overhauled its entire inspection framework, announcing it was shifting its focus on to “the real substance of education: the curriculum”. And, more broadly, Parliament scrutinises our work.”For Fox and her staff, these words will bring little comfort as they await the next gruelling visit from Ofsted’s inspectors, which could take place at any time. Making a formal complaint. Lodging a protestation can occur at any time up to ten (10) working days: Ofsted would respond by having an investigating officer discuss the complaint with the school, childcare provider, or institution. That isn’t healthy for me – and it’s not in the best interests of the school.”, After the report was published, more than 300 parents wrote to Ofsted praising the school and its impact on their children, she says. “For three years running, when GCSEs have got more difficult nationally, our results have bucked the trend: we have gone up and up in our outcomes. endobj

Fox, 58, who has calmly weathered 12 Ofsted inspections in her 17 years as a headteacher, was shaken to the core. © 2020 Guardian News & Media Limited or its affiliated companies. Neither are they likely to remove an existing report during the investigation of an official complaint. Note: In general, raising concerns and making a complaint about Ofsted will not stop them publishing a report. ���� JFIF ` ` �� C As an individual (or as a private organisation) you can make a complaint to the Parliamentary and Health Service Ombudsman.eval(ez_write_tag([[580,400],'theukrules_co_uk-leader-1','ezslot_8',117,'0','0'])); But, even though it is a free service, they cannot handle complaints put forward by public organisations, such as a state school. You must also have followed the school complaints process before making a complaint to Ofsted.
Complaints about invoicing, charges or billing . But she was told just before Christmas such a disclosure would “harm potential future inspection activities” and was not in the public interest. Inspectors found fault with the school’s decision to start teaching pupils their GCSEs in year 9, a year earlier than usual, and criticised the breadth of education provided as a result. CONTACT | There would usually be an opportunity to discuss the issue with the lead inspector (or at least clarify a grumble). Complaints to Ofsted about schools: guidance for parents and carers This document sets out some things you can do if you are concerned about a state-maintained school or academy. You must file the complaint online (unless resolved during the inspection). This shows that, where appropriate, Ofsted takes prompt steps to put things right when a complaint is upheld. Our teaching is of high quality, our outcomes are brilliant, our kids are engaged and our staff are hard-working.”, She is scathing of Ofsted’s autocratic approach: “This process has not provided us with anything that will bring about school improvement.

“All our data shows a three-year improving trend. 2 0 obj Ofsted carefully considers all complaints received and takes action when it is in its power to do so.

That low.”. The Independent Complaints Adjudication Service for Ofsted can also review the case. The next step is for a 'scrutiny committee' to carry out an independent review of how the complaint got handled.

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