Jason was a great help with a difficult intermittent problem. I will definitely use Secure a com for any other issues that may crop up. We cannot recommend these guys enough! The problem though, I don't think he arranged the placement on the socket, so the technician just took the easy way and drilled into one of the bedrooms. Told sky this and they say "sorry you don't believe us". Identify the new NBN box location and feasibility for location. I would have no problem recommending them. My question is, is there anything I can do to get Optus to move the socket elsewhere? I have spoken to sky who say they can't move the socket as it is owned by BT. After 2 months of arguing with providers it appears Telstra has finally admitted there is a fault between my unit and the exchange. Jason, thank you for doing a great job.

Last year Optus sent us letter to change to NBN because the cable connection was apparently getting disconnected. Would highly recommend Secure a Com!! So, we gave the client some options on the best way to handle this problem. Also, very professional website, easy to understand scope of works with pricing and booking/confirmation service. After dealing with my service provider for weeks & weeks & still getting no where, it was such a pleasant experience to work with Secure A Com. Great work Jason, will use you again if needed. His phone number is definitely in my list of contacts. We couldn't be happier with how our office relocation went. I wasn't around when all the installation happened so I had no idea what was happening. We had so many issues - telephones, NBN, internet & International streaming systems. He was so kind and patient with my elderly parents. And to actually get the NBN to work? You either need to have them rewired (at your expense) or purchase wireless phone handsets that connect back to a base that is plugged into your modem (at your expense). Excellent communications and service. All the cable where run and tested and the customer was very pleased that we had solved his problem for him. Would very much recommend! This helped us enormously.

He very quickly found the fault on my mother's phone line, which two Telstra technicians/contractors could not find, and rectified the fault straight away.

Want to move the existing wall socket to a different location or install a new socket. Highly recommended ! He spent hours to troubleshoot every single pair of cable in my apartment and finally fixed my 2-week-down internet connection :). He did re-write the house for NBN and moved the existing ADSL to another room. The NBN has been pretty heavily reported for about a decade now.

Prompt and capable but didn't read written request, needed to talk in person. He FIXED EVERYTHING! I resolved that by fitting a filter myself, but will also have to do the same for all the phones in my house. I cannot speak more highly of Secure A Com. I was able to book in a day & time that suited me, the technician arrived on time and the issue was sorted quickly and easily without any fuss. Been through several long extension cables running the length of my house due to puppy chewing them Nice find, very helpful. A huge thumbs up from me. After weeks of being screwed around by telcos, he came the day after I called and was able to identify the fault right away. Jason provided a fantastic and friendly service, and was able to visit and resolve the phone socket issue at my residence at very short notice.
Thanks. A Telstra technician then attended my house and confirmed that there was a fault between the Telstra exchange and my house. SECURE A COM Says Thanks To Our YouTube Viewers, NBN Using Old Telstra 50 pair Cable to Connect FTTC (Inserted Into Gel Joint), FTTP NBN INSTALLATION | WEATHERPROOF BOX EXTERNAL WALL, NBN Private Technician | Installations & Faults Sydney. Jason was friendly and extremely professional - he fixed all issues we had after our switch to NBN. My Mum and Dad were over the moon with the work Jason did at their home today. He knows the network inside out, thats why I refer my clients with network issues to Jason. Jason and his team are amazing, Great Quality of workmanship, very knowledgeable . 516 2 2 silver badges 6 6 bronze badges. Leave NBN HFC box in existing location and run a data cable to office and add a switch for WIFI access point and direct LAN cable to computers and printers. SECURE A COM stated that they did say filters had to be added. As a retired engineer, I really appreciate the professionalism shown by Jason in connecting the NBN landline and internet from the main house to our separate "granny flat" at the rear of the block. Prior to SECURE A COM coming out onsite, my ADSL 2+ was connecting at 256Kb/s downstream. We have over 20 workstations, the boys from SECURE A COM wired our new office for phones and data. I have Telstra Cable Broadbank at home. He was a great help and I have no problem in recommending him. Reply. the technician "Jason" was a true blue good guy and was really knowledgeable and helpful when I was asking his opinion on the location of the item. Thanks again Secure A Com. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Jason from Secure A Com was amazing. We really appreciate your service to SSNA.


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