Having provided our services to more than 800 happy couples and corporations, we have compiled a brief list of frequently asked questions (FAQ) which we hope will be useful to our readers who are looking to engage our services.
Q1. Is GST included in the rates?
Our rates are all-inclusive and there are no hidden/miscellaneous charges.
Q2. What is included in the Package?
Our Instant Print Packages include a complimentary photo overlay design, unlimited instant prints for your guests, 250 photo sleeves, a backdrop from our standard collection, a range of funky props, and a storage device at the end of the event.
Q3. How much time is needed for the set up?
We will arrive approximately an hour prior to the start of our coverage time to ensure that our set-up is complete ahead of time.
Q4. How much space is required for the photobooth?
For the photobooth, we will need approximately 5m x 4m space to set up our mobile studios.
Q5. What other facilities are needed for the photobooth set-up?
We will need a long table and 2 chairs to set up our print station. We will also need a basic power outlet near the print station. We will bring our own extension cables. For the photobooth, we will need an additional long table for our wide range of props.
Q6. How early should I book in advance?
As a guideline, if your event falls between October – January, it is advisable to make your booking 6 months in advance. Otherwise, a 21-day notice would be ideal. Book early to avoid disappointment!
Q8. What are the available payment modes?
To confirm your booking, a reservation deposit equivalent to 50% of the total sum has to be placed (for private and wedding bookings; reservation deposit is not required for corporate bookings), preferably via Inter-Bank Transfer. The balance of payment is to be made at the event by cash or cheque.
Q9. What is the “photo design overlay”?
A photo design overlay is the design that accompanies your instant print which usually features information (such as the event date/venue) and an image or logo. Other service providers may refer to it as a “photo template”, which we do not as our design overlays are customized from scratch and is technically not a 'template'.
Q10. How do I proceed with the photo's overlay design?
Upon returning the signed contract agreement and placing the reservation deposit, our friendly Busybody will send you detailed instructions (with samples) on how to customize your photo's design overlay. All design work will be done by our in-house designer.
Q11. How long does the design process take?
Upon returning us the design requirements, it takes up to 5 working days for your first draft. The entire process should take no more than 12 working days.
Q12. How long does it take for a print?
Our industrial-grade high-speed printer takes up to 8 seconds for a single print.
Q13. What is a customized backdrop and what designs are available?
It is a custom-designed backdrop which can feature any image you like. Recommended designs are images (high res image to be provided by you)
or tessellated logos .
Q14. What are the props available?
We have a wide variety of hats, wigs, spectacle frames, and graphic boards. Please view our Facebook Page for samples.
Q15. How many crew members are there in a team?
Depending on type of service, our team usually consists of 3 members — an Event I/C, a Photographer, and a Print Assistant.
Q17. When/where can I meet you?
We are happy to meet you at a location to your convenience during office hours. As we understand that office hours may not always be feasible, we will do our best to accommodate to other timings subject to our availability.